Terms of service

ToyHive (toyhive.app) is toy library management software provided by Teewinot Software Consulting Pty Ltd (ABN 50 629 248 139), trading as Toy Hive. By creating an account or using the service you agree to these terms. If you use ToyHive on behalf of a toy library, you confirm you are authorised to accept these terms for that library.

You are responsible for the accuracy of the information you provide and for keeping your sign-in credentials secure. You may sign in with an email address, Google, or Facebook. Notify us promptly if you believe your account has been compromised.

Libraries own the data they enter into ToyHive. We store and process it only to provide the service, as described in our privacy policy. Libraries can export their data at any time, and can have it deleted — see our data deletion instructions.

ToyHive lets libraries record their team’s Working with Children Checks and similar clearances, sends expiry reminders, and can stop someone being rostered when nothing suitable is recorded. It records what the library enters. ToyHive does not check government screening records, is not notified when a check is suspended or cancelled, and does not register anyone with a state screening body.

Each library remains responsible for screening the people it engages: verifying their checks with the relevant state or territory, acting on any notice it receives, and meeting its own registration and record-keeping obligations. A record in ToyHive, or ToyHive allowing someone onto a roster, is not confirmation that a person is cleared to work with children.

Don’t use ToyHive to break the law, infringe others’ rights, or interfere with the service or other libraries’ data. We may suspend accounts that put the platform or its users at risk.

• Toy photos you upload must be taken by your library and show only the toy. Don’t upload photos of people — and never of children — or anything that identifies someone. Photos a library shares with the catalogue are checked by our moderators before anyone else sees them, and we remove any that break this rule.
• If you connect a third-party service, such as a Meta Facebook Page, to ToyHive, you confirm that you have the appropriate admin rights and authorisation from that organisation to link the account and publish content on its behalf. You agree to comply with the respective third party’s terms of service.

Subscription fees are shown on our pricing page. Member payments taken through ToyHive are processed by Stripe or PayPal under their terms.

We work hard to keep ToyHive reliable, but the service is provided “as is” and we don’t guarantee it will be uninterrupted or error-free. Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that cannot be excluded. Beyond those rights, our liability is limited to resupplying the service or refunding the fees you paid for it in the previous 12 months.

We may update these terms; material changes will be notified to library administrators and reflected in the date above. These terms are governed by the laws of Victoria, Australia. Questions? Email [email protected].